Nonprofits and Their Transactional Environment

By Fred Darbonne Nonprofit organizations generate different forms of capital than commercial enterprises, making it easy to underestimate their operating environment.  In commercial enterprises, the structure is clear: produce a product or a service that the customer needs, hopefully do this better than your competitors, and the customer exchanges money for what you offer.  Of course, there are layers of…

Read More

Overcoming Organizational Learning Disabilities

Organizations can suffer learning disabilities that prevent them from capitalizing on their experience, as Peter Senge argued in his classic The Fifth Discipline: The Art & Practice of the Learning Organization. Strategic planning develops a baseline organizational knowledge that helps its leaders enhance their strengths, recognize and improve weaknesses, be agile enough to seize opportunities, and mitigate potential threats and…

Read More